While managing underperforming employees is a common concern for managers, dealing with overperformers brings its own set of challenges. An overperforming employee can indeed be a valuable asset to any organisation. However, their exceptional output might require careful management to maintain team harmony and optimise their contributions without causing burnout or resentment among peers.
Acknowledge and appreciate excellence
Start by acknowledging and appreciating the outstanding work of the overperforming employee. Recognise their achievements to validate their efforts and contributions. This acknowledgment not only boosts morale but also fosters a positive work culture.
Assess impact on team dynamics
Evaluate the impact of the overachiever’s performance on team dynamics. Examine if their exceptional performance motivates or demotivates other team members. An overly competitive environment might create tension or discourage others. Strive for a balance where the entire team feels encouraged rather than intimidated by the overachiever’s success.
Offer growth opportunities
Engage the high-performing employee by providing growth opportunities. They might be motivated by new challenges or leadership roles. Encourage them to mentor or guide other team members to share their expertise and prevent isolation within the team.
Set clear expectations
Communicate clear expectations regarding performance standards and teamwork. Emphasise the importance of collaboration and supporting team members. Ensure the overachiever understands that their performance should complement and elevate the team rather than create friction.
Maintain fairness and equity
While recognising exceptional performance, ensure fairness and equity in rewards and recognition across the team. Avoid situations where the overperformer receives special treatment, causing resentment among other team members.
Regular check-ins and feedback
Regularly check in with the overperforming employee to provide constructive feedback. Encourage open communication about their workload, potential burnout, or any challenges they might be facing. Offer support and resources to help maintain their well-being and sustained high performance.
Encourage work-life balance
Promote a healthy work-life balance for all employees, including the overachiever. Encourage breaks, holidays/annual leave to prevent burnout, which can negatively impact long-term performance.
Monitor and adjust
Continuously monitor the impact of the overperformer’s work on team dynamics and productivity. Adjust strategies if necessary to ensure a harmonious and efficient work environment.
Seek their input
Involve the high-performing employee in decision-making processes. Their insights and perspectives might offer valuable ideas for improving team performance or processes.
Managing an overperforming employee requires a delicate balance of appreciation, guidance, and maintaining team harmony. With clear communication, equitable treatment, and a focus on both individual and team success, managers can effectively harness the potential of these high-performing individuals while fostering a supportive and collaborative work environment.
If you need more information on this topic, reach out to your local HR Dept.
