Who we are

We are here to help our small to medium business customers with practical Human Resources (HR) advice and assistance when they need it.

We are passionate about understanding your business and tailoring a personal approach to HR at an affordable price. Customer satisfaction is our priority as we deliver an individual service that feels like you are working with your own HR Dept.

By providing you with support, information and guidance on people issues we can contribute to your continued success while minimising the time and resources being wasted on complex or tedious HR issues. HR matters can be stressful and time consuming and they detract from the important business, of running and growing your business.

Having great HR in the workplace is essential, however when a problem arises, either caused by or impacting your employees, it’s then your responsibility to resolve these situations quickly and effectively.

Our objective is to remove the worry of legal compliance while helping you get the most from your staff ensuring they are;

  • Actively engaged in their role
  • Performing to their potential
  • Working and being paid within the law
  • Following Policy and Procedure
  • Onboarding and exiting the business appropriately

Let HR Dept Lower North Shore free up your time, to focus on your core business, through a local and tailored HR support approach. We will assist you with your immediate HR needs and work with you on longer term strategic requirements. Our team of HR Specialists provide practical, pragmatic and cost effective HR solutions and employment law services that fit your business and staff.

We can provide a total outsourced HR services to help you with contracts of employment, HR administration, staff training and performance management. Unlimited HR and employment law advice and support through our HR Solution line backed by Employment Indemnity insurance.

“Your personal HR Dept” on the Lower North Shore can also assist you with

  • Employment agreements (across all worker types)
  • Policies/Team Handbook
  • Employee Management Systems
  • Recruitment
  • Organisational change
  • Restructuring and redundancies
  • Disciplinary and grievance procedures
  • Work Health and Safety
  • Payroll

All this is delivered at a fraction of the cost of an in-house HR Dept.

We provide a pay monthly, all-inclusive HR Solution+ service, for businesses who want an ongoing retained service. And also offer a “pay as you go service” for businesses who want advice when the time and need comes.

If you are an SME business, owner or manager and would like local and personalised HR services on an outsourced basis give our expert team a call on (02) 8052 3002.

Meet the team

Brad Adams

Managing Director

Brad has an extensive background in Human Resources, Business Management, and Sales Leadership. He holds an MBA with specialisation in Human Resources and Change Management from Macquarie Graduate School of Management.

Brad has led major HR Transformation across both Large Enterprise and SME companies. He brings a pragmatic approach to HR, helping guide SME businesses on balancing company objectives, risk and compliance.

Email: brad.adams@hrdept.com.au

Katie Jones

Leadership and Culture

Katie has over 15 years of experience working in London and Sydney in the specialist HR stream of culture change, leadership and coaching for peak employee performance. The objective is to build enablement for teams and leaders to build engagement and alignment. This is achieved by developing the behaviours for a high performing team and focus on specific HR frameworks to manage culture change.

Email: katie.jones@hrdept.com.au

Diana Zihlmann

Senior HR Consultant

Diana has over 25 years’ experience as an HR Leader and Executive Leadership team member. Diana has had both global and domestic expertise, developing and executing on HR strategy across a broad industry base. With a passion for providing practical solutions to small business owners with limited resources Diana is a key member of the delivery team.

Email: diana.zihlmann@hrdept.com.au

Nicole Shepherd

Senior Recruitment Manager

Having over 20 years’ experience working across a diverse range of industry sectors throughout Australia and Internationally, Nicole has a passion for identifying and developing talent solutions to present exceptional candidates for small business operators. Nicole works closely with clients to understand the essential role requirements and matches candidates that exhibit cultural alignment with the business.

Email: nicole.shepherd@hrdept.com.au

Looking for expert HR support?

We can help you focus on your business by taking care of all your human resources needs.


Let us know how we can help or ask about our free initial HR review.

Preventing People Problems

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Office Address: Lower Ground, 229 Miller Street, North Sydney, NSW, 2060 | ACN 617 783 767

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