The World Day for Cultural Diversity for Dialogue and Development will be celebrated on the 21st May 2025. It is a day marked by UNESCO recognising both the richness of the world’s cultures and the benefits of intercultural development.
In our interconnected world, most workplaces will employ a multicultural workforce now or at some point. They can be a richer, more successful place for it.
While culture is not mentioned specifically as a protected characteristic in equality legislation, it is closely aligned to other characteristics like race and religion; so it would, in many cases, be illegal to discriminate based upon it. As with other forms of diversity such as sex, embracing cultural diversity will open up a broader talent pool to your business, ensuring you get the best performers in each role.
Once you have got a multicultural workplace though, how do you ensure it thrives; minimising any flashpoints and making everyone feel welcome and valued? Here is a collection of Do’s and Don’ts to give you a steer from HR.
Don’t… Rely On Assumptions And Stereotypes
Although people of different cultures will be used to doing certain things differently, don’t assume that this is the way they want to be treated in your workforce by default. Some people may want to integrate more than others, so check in with them early on with a 121 to calibrate both your expectations instead of relying on stereotypes.
Do… Recognise That Different Cultures Come With Different Communication Styles
Again, be careful of stereotyping, but understand that many cultures have different preferences on communication styles; it may just be how people have been brought up. From a straight-talking, even blunt Aussie to a more indirect Brazilian. As with introverts and extroverts, treat everyone fairly, but understand that you may get a better response by adjusting your style to suit each audience.
Do… Cater To Different Cultures At Workplace Events.
From a Winter Movie night to a weekend BBQ, it is important to invite everyone and make them feel welcome. This includes catering to their cultural needs, whether that be not drinking alcohol or specific dietary requirements.
Don’t… Forget Alternative Cultural Celebrations
While Christmas and Easter are baked into our calendars and come with Public Holidays to mark them, there are plenty of other cultural festivals that may be relevant to members of your workforce. Diwali is the Hindu festival of lights; Ramadan is fasting for Muslims; and Orthodox dates are for some Christians, to name but three. Be sensitive to multicultural needs around such times, whether it be the taking of annual leave or some accommodations for fasters who may be feeling weak or tired.
Do… Be Open To Requests
Not every request from a multicultural workforce will be practical for your business, but to foster goodwill, do consider them where possible. Could a vacant meeting room have occasional use as a quiet prayer or meditation space? May someone avoid shifts on a day of the week with religious significance to them?
Do… Look For Opportunities For Celebration
All successful teams need to find an opportunity to bond. What fun to invite someone from a different culture to suggest something from their background! Whether it be a restaurant off the beaten track or a crafting workshop, it could be just what the team needs to bring everyone together. Look out for other opportunities to bring different cultures together, too.
Don’t… Allow A Space For Conflict
Just as it is wise not to let a workplace become overly political, so too should there be no space for opinions that amplify a cultural divide. Ensure you have robust discipline and grievance policies and that everyone understands the rules.
Further, Help
From recruitment to workplace culture, line management to disciplinary hearings, our HR experts can help with any aspect of employing a multicultural workforce – and we will have a team local to you. So if you need anything, please get in touch.