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Mastering The Art Of Human Resources

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As a human resource (HR) manager, Mhairi Holway knows all too well about issues in the workplace and the conundrum retailers face when it comes to actioning workplace compliance.

The workplace compliance system is a complex and ever-changing process that can be difficult to manage. With non-compliance issues in the workplace on the incline, the role of human resources plays an essential part in understanding key issues within the workplace, developing company strategies and handling employee-centered activities.

As a human resource (HR) manager, Mhairi Holway knows all too well about issues in the workplace and the conundrum retailers face when it comes to actioning workplace compliance. “I believe the majority of retailers genuinely want to do the right thing, but find it challenging to keep abreast of the changes and/or lack the resources to help them. It’s a huge challenge, especially for small retailers.”

Working as the Vice President HR manager for Pandora over the last decade, Mhairi has been at the forefront of watching an organisation grow and develop into a prosperous and successful business. “I joined Pandora when it was a family business with just a few stores and very little in the way of HR. It has been a privilege to contribute to the success of the business over the last 10 years and shape the culture and employee experience.” With a wealth of knowledge and experience to draw upon, Mhairi has recently made the bold decision to pursue her long-term career goal of starting her own HR consultancy business. “Throughout my career, I’ve learnt that every challenge presents an opportunity for personal growth and I need an environment of constant learning to keep me nourished. I’ve also learnt that sometimes you need to work in the grey and just run with an idea.” While complications around business practices may arise, Mhairi has developed the skills to face any challenges that come her way through supporting her team and emphasising the prosperous opportunities that arise from change.

“Business restructures can be a harrowing task, however they are a necessary part of the evolution of a business. The key to getting through any challenge is to throw your energy into supporting individuals through their transition with the aim of getting them to a position that is equal or better than the starting point.” As the Australian retail industry is a $310 billion-dollar sector, employing 10% of the working population, Mhairi plays an integral role in the acquisition of retail staff who are often recognised as the backbone in the industry.

“Retail is such a dynamic environment and a multi-faceted industry that offers a range of avenues for young people to sink their teeth into.” she said. “My advice for anyone trying to break into the industry would be to seek out projects from different aspects of the business whether it be commercial, merchandising, marketing, sales, HR, finance or logistics and discover what really drives and inspires you. If you wait until you’re 100% ready, you will be 100% too late.”

Mhairi is the Director and Owner of the HR Dept Northern Beaches based in Sydney. The HR Dept provides businesses with tailored and personal outsourced HR services at the fraction of the cost of having an in-house team. To learn more about HR Dept visit www.hrdept.com.au or email Mhairi.Holway@hrdept.com.au

Source: https://online.flippingbook.com/view/187604/

Written by Zoe Thompson [ARA] in The Retailer (Issue 64- February 2019)

Jo Gazzola Launches The HR Dept Essendon

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She’s gathered up more than 20 years of corporate human resources experience and now Jo Gazzola is reaching out to offer her expertise to small and medium sized businesses in the North West suburbs of Melbourne.

It’s a lifetime’s ambition for Jo to launch her new business. Free from the toll of corporate life, she is now reinvigorated and looking forward to the challenge of setting up on her own.

And she’s excited about the potential for the company, as The HR Dept – a successful franchise brand of independent HR businesses – launches throughout Melbourne.

The HR Dept Essendon will provide outsourced HR advice and support to companies in a territory also covering Moonee Ponds, Tullamarine, Melbourne Airport, Sunbury & Diggers Rest and the surrounding suburbs.

“I’m really excited about the opportunity to work for myself,” she said. “It’s a lifelong dream to have my own business and there’s a vibrant business community in Essendon and the surrounding area which can really benefit from the support I can offer.

“There are a number of human resources issues impacting modern businesses. The HR Dept can make a real difference in each of these areas, providing education through customer relationships and network meetings.”

Jo’s professional background includes time spent with major corporations including car manufacturer Toyota and specialty biotherapeutics company CSL.

However, after more than 20 years of corporate life she said she was ready for a change. “I have always loved working in HR and enjoyed the people interaction of the role,” she said. “However, it is very hard to sustain the long hours of corporate life year in and year out. Constant organisational changes took their toll and business values just didn’t align with mine.”

“I felt I needed to make changes to my life. I was tired from over 20 years of working in corporate environments years and wanted to make changes so I could add value, and feel valued.

“I looked at starting my own HR consultancy 12 months ago but the list of things to do was never ending – from policies and position descriptions all the way through to mapping process. It was beyond what I could achieve, never mind the investment needed set it all up.

“Then I came across The HR Dept and the franchise model got me really excited. There’s nothing else the Australian market that has the business infrastructure all set up and it was perfect for my situation.

“My strategy is to grow the business so that we can provide an end to end HR outsourced service to businesses locally.  Eventually, I would like to take on more people to assist with the day-to-day operations, whilst I continue to manage customer relations and develop the business.”

The HR Dept is an international franchise business, recently launched in Australia but established in the UK in 2002, which provides outsourced HR advice and support in more than 100 territories and serves well over 6,000 SMEs across the UK, Ireland and Australia.

The company is launching simultaneously in three territories in Melbourne, with other businesswomen Lee-Anne Hunt and Tegan Rose launching in Ringwood and Jenna Paulin setting up in Docklands.

Gemma Tumelty is managing director of The HR Dept. She said: “We are delighted that a franchisee with Jo’s expertise and experience is helping us launch The HR Dept in Melbourne. It’s great news for businesses in the area and I am confident that The HR Dept Essendon will be a great success.”

With businesses facing new challenges every day, Jo believes that The HR Dept’s proposition has never been more relevant, so she’s very excited about future business opportunities.

“There are a number of human resources issues impacting modern businesses,” she said. “For starters, HR technology is making a huge difference to the way companies manage their people and business.  Things like cloud-based solutions can bring great advantages to both management and employee.

“In employee engagement, so many companies invest in surveys and employee input but fail to manage the feedback or put actions in place to improve employee concerns.

“Gender equality is a very topical and current issue, which can be difficult for small to medium size businesses, depending on the industry.

“Finally, change is needed both for business and employees on casual and penalty rates. There needs to be a balance between a fair incentive for weekend work and enabling business to continue to make a dollar.”

Some Journey For Jenna As She Launches The HR Dept Docklands

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A country girl who hails from Warrnambool, Victoria has brought a burgeoning career in human resources to the business hub of Melbourne, setting up her own company in Docklands.

Jenna Paulin has set up The HR Dept Docklands, providing high quality yet affordable HR advice and support to the growing SME community in the area.

The move into self-employment brings Jenna some local focus after years of interstate and international travel, following work in both public and private sectors as diverse as manufacturing, mining, health, government, hospitality and IT.

It’s all combined with the country work ethic, created in a family environment in which Jenna’s parents run their own business which has given her an understanding of the commitment that is required to establish a successful business.

Jenna, who is 27, knows it is going to be challenging. “Setting up a business is extremely demanding and requires a lot of effort, especially at the infant stage,” she said.

“However, I know the benefits and I hope one day to be able to provide my own family with what I was able to gain from my parents, which is a loving, supportive environment where I was well provided for and encouraged to achieve my ambitions.

“Some people would have to wait decades for an opportunity like this. But I’ve been very lucky in my career so far to have had some great experience with some amazing mentors, who have helped me develop into the professional standing I am today.”

Jenna is also excited about the opportunity to bring much-needed services in partnership with a business community for which human resources support in the modern environment is a critical ingredient for growth.

It’s not all been plain sailing for Jenna. She’s overcome significant issues to get where she is today.

For the past five years Jenna has overcome several chronic health issues. These have bought many serious challenges which her determination and strength of character have helped her rise above.

During this time she has continued to work long hours, gaining significant experience at a young age. Before setting up The HR Dept Docklands she was national manager of HR for a company working across Australia.

Now though, she’s fighting fit and ready to run the business, strengthened further by the knowledge that she’s backed by a company with over a decade of supporting franchisees across the globe.

The HR Dept is an international franchise business, recently launched in Australia but established in 2002, which provides outsourced HR advice and support in more than 100 territories and serves well over 6,000 SMEs across the UK, Ireland and Australia.

The company is launching simultaneously in three territories in Melbourne, with other businesswomen Lee-Anne Hunt and Tegan Rose launching in Ringwood and Jo Gazzola setting up in Essendon.

“Without The HR Dept I would not be able to take this step,” said Jenna. “It provides me with the opportunity to establish my own business but with the support and development from the franchise and its network.

“I found The HR Dept at a conference, it seemed like the right opportunity and when I met the people involved I knew it was something I had to go for.

“I loved my time in the corporate world but I always felt like I wanted to take a step out and do something on my own. Through my new company I will be able to solve problems, create solutions and build my own future.”

Jenna’s territory of operation will include Docklands, Montague, South Melbourne, Port Melbourne, Fishermans Bend, West Melbourne, North Melbourne, Kensington, Flemington and Newmarket. Over time, she hopes to expand her business by establishing a wider client base throughout territories across Victoria.

She said: “The area is changing, with large and small businesses forming a new community in Docklands. I want to help those businesses which are aiming to grow to get to the next level. In the current economic environment and the society we live in today, having good people processes in place is critical, to ensure employment legislation is adhered to and businesses retain highly skilled employees.”

Gemma Tumelty is managing director of The HR Dept. She said: “We are delighted that a franchisee with Jenna’s expertise and experience is helping us launch The HR Dept in Melbourne. It’s great news for SMEs in the area and I am confident that The HR Dept Docklands will be a great success.

Support For Local Businesses As Tegan And Lee-Anne Launch The HR Dept Ringwood

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Two working mums from Ringwood with two decades of human resources experience have set up a company offering their considerable HR expertise to local businesses in their area of Melbourne.

Having given up corporate life and pursue the dream of running their own business, Tegan Rose and Lee-Anne Hunt decided to join forces and launch The HR Dept Ringwood.

Passionate for success and confident in juggling the demands of working and family life, the two mums, formerly colleagues at an international affordable housing provider, now plan to become trusted advisors in partnership with their thriving local business community.

Currently working from home bases in Heathmont and Nunawading respectively, Tegan and Lee-Anne are looking to establish then grow The HR Dept Ringwood by taking on staff.

In providing the full range of human resources advice and support, their territory of operation will cover from Blackburn out to Healesville and the Yarra Valley, along the Maroondah highway corridor.

“We’re aiming for the stars,” said Lee-Anne, who has two teenage children Lachlan and Zoe and is accredited in learning, change and project management alongside her AHRI qualifications.

“We’d both always dreamed of having our own HR business, but the timing never felt quite right with family commitments. We were putting it off until we could focus on the marketing, IT and accounting – all extra things you need to understand to set up a business from scratch – in more depth.”

The crucial point on the journey was when the pair came across an advert in the Australian Human Resources Institute (AHRI) magazine. The HR Dept is an international franchise business, recently launched in Australia but established in 2002, which provides outsourced HR advice and support in more than 100 territories and serves well over 6,000 SMEs across the UK, Ireland and Australia.

“When we saw that advert we both got really excited,” said Tegan, who as well as being mum to Willow, Bailey and Harper has a Bachelor of Business in Human Resource Management as well as a Bachelor of Arts in Psychology. . “It gave us the chance to do what we loved, with the support and backing of a network of professionals and an established brand. Before we knew it we were attending a discovery day and the rest is history.

“It felt right, the people were fantastic and the thought of getting in early in the Australian market was very attractive to us.

“The combination of being able to chase our own dreams, help out business people in our local area and contribute to our community, all blended with our family commitments, was too good an opportunity to walk away from.”

The HR Dept is launching simultaneously in three territories in Melbourne, with other businesswomen Jenna Paulin launching in Docklands and Jo Gazzola setting up in Essendon.

“What’s really exciting is that there’s nothing else like this in the marketplace,” said Tegan. “There are off-the-shelf HR options for small businesses but nothing which compares to The HR Dept’s offering of highly expert outsourced advice and support, at a price which even a start-up can afford.

“We want to help businesses grow and thrive through good people practices, in turn helping our community be productive and successful.

“Without good people, businesses don’t survive, but it’s hard to keep on top of the complex employment relations environment and ever-changing compliance requirements, so if that’s one less thing a business owner needs to worry about, then that’s more effort they can spend on their business. That’s where we can step in and help out.”

Lee-Anne said: “Many SMEs are still trying to get their head around the implications of the modern awards in terms of pay and entitlements. There have been several Fair Work cases in the limelight recently where companies have been ordered to repay staff and fined due to underpayment.

“SMEs maybe unaware of recent changes to legislation in some modern awards whereby employees are able to dictate when they will take excessive annual leave if they can’t reach agreement with their employer. In Victoria, the introduction of the Brodie’s Law anti-bullying legislation has changed the employee relations landscape for small businesses. Ignorance is not a defence and businesses need to be vigilant to ensure their staff are trained and they have policies in place that are acted on. This is where we can help.”

Gemma Tumelty is managing director of The HR Dept. She said: “We are delighted that two women with the expertise and experience of Tegan and Lee-Anne are helping us launch The HR Dept in Melbourne. It’s great news for SMEs in the area and I am confident that The HR Dept Ringwood will be a great success.

Outsourced Support For Melbourne Smes – The HR Dept Continues Expansion With Three New Franchises

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(L to R): Tegan Rose, Jo Gazzola, Jenna Paulin and Lee-Anne Hunt of The HR Dept

Outsourced human resources franchise brand The HR Dept has launched in Victoria with four businesswomen simultaneously launching three new franchises in Melbourne.

Tegan Rose and Lee-Anne Hunt are setting up The HR Dept Ringwood, Jo Gazzola is establishing The HR Dept Essendon and Jenna Paulin is launching The HR Dept Docklands.

Each will offer high quality, outsourced HR advice and support within their own locality, helping SME communities navigate a rapidly changing human resources landscape, ensuring that business owners can grow their companies and reach their goals through their biggest asset – their people.

The HR Dept originates from the UK, launching in 2002 and franchising in 2005, before expanding to Ireland. It launched in Australia in April last year, opening its first franchises in Sydney and Perth.

Exporting its unique offering to SMEs alongside a proven business model for franchisee success, The HR Dept’s network of franchisees now work in over 100 territories worldwide, serving well over 6,000 small and medium-sized enterprises (SMEs).

In Melbourne, the four new franchisees each bring decades of corporate experience to their new enterprises and are looking to develop a strong brand reputation across the city’s SME community.

For Jo Gazzola, it’s a lifetime’s ambition to launch her own business. Free from the toll of corporate life, she is now reinvigorated and looking forward to the challenge of setting up on her own. And she’s excited about the potential for the company and The HR Dept’s brand.

Jo’s professional background includes time spent with major corporations including car manufacturer Toyota and specialty biotherapeutics company CSL.

“There are a number of human resources issues impacting modern businesses. The HR Dept can make a real difference in each of these areas, providing education through customer relationships and network meetings.

“I looked at starting my own HR consultancy 12 months ago but the list of things to do was never ending – from policies and position descriptions all the way through to mapping process. It was beyond what I could achieve, never mind the investment needed set it all up.

“Then I came across The HR Dept and the franchise model got me really excited. There’s nothing else in the Australian market that has the business infrastructure all set up for HR professionals and it was perfect for my situation.”

Lee-Anne Hunt and Tegan Rose are two working mums who have decided the time is right to juggle family life with starting their own business.

“The combination of being able to chase our own dreams, help out business people in our local area and contribute to our community, all blended with our family commitments, was too good an opportunity to walk away from,” they said.

“We’d both always dreamed of having our own HR business, but the timing never felt quite right with family commitments. We were putting it off until we could focus in more depth on marketing, IT and accounting – all extra things you need to understand to set up a business from scratch.

“This opportunity gives us the chance to do what we loved, with the support and backing of a network of professionals and an established brand.”

For Jenna Paulin, the move into self-employment brings some local focus after years of interstate and international travel, following work in both public and private sectors as diverse as manufacturing, mining, health, government, hospitality and IT.

Having overcome significant health issues to reach this point, she’s fighting fit and ready to run the business, strengthened further by the knowledge that she’s backed by a company with over a decade of supporting franchisees across the globe.

“Without The HR Dept I would not be able to take this step,” she said. “It provides me with the opportunity to establish my own business but with the support and development from the franchise and its network.

“I loved my time in the corporate world but I always felt like I wanted to take a step out and do something on my own. With The HR Dept I will be able to solve problems, create solutions and build my own future.”

Gemma Tumelty is managing director of The HR Dept. She said: “We are delighted that these four women, with all their expertise and experience, are helping us launch The HR Dept in Melbourne joining our existing franchisees in Perth and Sydney. It’s great news for the tens of thousands of SMEs in the city and beyond and I am confident that each franchise will be a great success.

“Part of the benefit of The HR Dept’s franchise model is that our professionals can share knowledge and resource, meaning their clients effectively have access to a pool of expertise. As such, it’s great news for SMEs in Melbourne who will benefit from not just one, but four different skills sets.

“HR and employment law is constantly changing. Business owners struggle to stay on top of the requirements of legislation, modern awards changes and Fair Work cases. Ignorance is no defence so working with The HR Dept is pure peace of mind. In order for SME businesses to grow they need to get the best out of their people and ensure they have an excellent culture and engagement. The HR Dept helps employers navigate the complex landscape, stay legal and maximise their people resource to achieve their ambitions.”

Support For Local Smes As Four Businesswomen Launch The HR Dept In Melbourne

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(L to R): Lee-Anne Hunt, Jo Gazzola, Jenna Paulin and Tegan Rose of The HR Dept

Four ambitious businesswomen, forming three new companies, under one brand. Launching in Melbourne to provide the SME community with a unique level of personal and local human resources support.

The four HR experts are bringing decades of corporate experience and simultaneously setting up three independent franchises of The HR Dept, a successful international franchise brand.

Tegan Rose and Lee-Anne Hunt are setting up The HR Dept Ringwood, Jo Gazzola is establishing The HR Dept Essendon and Jenna Paulin is launching The HR Dept Docklands.

Each will offer high quality, outsourced HR advice and support within their own locality, helping SME communities navigate a rapidly changing human resources landscape, ensuring that business owners can grow their companies and reach their goals through their biggest asset – their people.

As with any new business, the four businesswomen each have their own individual stories behind the launches of their new ventures.

Victorian country girl Jenna comes from a family of businesspeople and brings her working ethic to the state capital after years of interstate and international travel for employment.

Jo brings over 20 years of corporate experience and is feeling reinvigorated by a new challenge and the realisation of her lifetime’s ambition to set up on her own.

Working mum duo Tegan and Lee-Anne feel the time is right to juggle family life with starting their own business. They are aiming to create something big as they go into business together.

The HR Dept, which originated in the UK in 2002, launched in Australia last autumn and the four Melbourne businesswomen join two other HR Dept franchisees, Brad Adams and Pia Engstrom, in Sydney and Perth. Across the world it serves well over 6,000 SMEs in more than 100 territories.

It’s now ready to put its marker down in Melbourne and the four HR professionals who are set to take up the standard are all raring to go

“We’re aiming for the stars,” said Lee-Anne, who alongside Tegan will support businesses in a territory from Blackburn to Healesville and the Yarra Valley, along the Maroondah highway corridor.

“We’ve always dreamed of having our own HR business, but the timing never felt quite right.

“Now we’re ready to go and there’s lots of support we can offer. SMEs maybe unaware of recent changes to legislation but ignorance is not a defence and business owners need to be vigilant to ensure their staff are trained and they have the correct policies in place. We can help.”

“What’s really exciting is that there’s nothing else like this in the marketplace,” said Tegan. “There are off-the-shelf HR options for small businesses but nothing which compares to The HR Dept’s offering of highly expert outsourced advice and support, backed by employers’ indemnity insurance at a price which even a start-up can afford.

“We want to help businesses grow and thrive through good people practices, in turn helping our community be productive and successful.”

Jo’s background includes time spent with major corporates including car manufacturer Toyota and specialty biotherapeutics company CSL. She is looking to support clients in Essendon, Moonee Ponds, Tullamarine, Melbourne Airport, Sunbury & Diggers Rest and the surrounding suburbs.

After more than 20 years of corporate life she said she is ready for a change. “I have always loved working in HR and enjoyed the people interaction of the role,” she said. “However, it is very hard to sustain the long hours of corporate life year in and year out. Constant organisational changes took their toll and business values just didn’t align with mine.

“I felt I needed to make changes to my life. I was tired from over 20 years of working in corporate environments years and wanted to make changes so I could add value, and feel valued. Then I came across The HR Dept and the model got me really excited. There’s nothing else the Australian market that has the business infrastructure for HR professionals all set up. It’s perfect for my situation.”

Jenna, who originally hails from Warrnambool, Victoria, will focus on Docklands, Montague, South Melbourne, Port Melbourne, Fishermans Bend, West Melbourne, North Melbourne, Kensington, Flemington and Newmarket. Over time, she hopes to expand her business by establishing a wider client base throughout territories across Victoria.

She said: “I loved my time in the corporate world but I always felt like I wanted to take a step out and do something on my own. With The HR Dept I will be able to solve problems, create solutions and build my own future.

“Without The HR Dept I would not be able to take this step. It provides the opportunity to establish my own business but with the support and development from the franchise and its network.”

Gemma Tumelty is managing director of The HR Dept. She said: “We are delighted that these four women, with all their expertise and experience, are launching The HR Dept in Melbourne. It’s great news for the tens of thousands of SME businesses in the city and I am confident that each franchise will be a great success.

“One benefit of The HR Dept’s franchise model is that the HR professionals can share knowledge, meaning their clients effectively have access to a pool of expertise. As such, it’s great news for SMEs in Melbourne who will benefit from not just one, but four different skills sets. Jenna, Jo, Tegan and Lee-Anne are already working together as a team, I am certain that they will be unstoppable!”

The HR Dept expresses support for Marriage Equality

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The HR Dept are proud to express our support for Marriage Equality.

Our company was founded by Sue Tumelty, a feminist and believer in equality and diversity for all, so much so that our company colours represent the colours of women’s liberation and in particular the colours of women’s suffrage.

Providing HR and employment law support to SME businesses in Australia, the UK and Ireland our business is all about people and productive workplaces, we firmly believe that this cannot be achieved without diversity in the workforce.

We are champions of the rights of our lesbian, gay, bisexual, transgender and intersex (LGBTI) employees to live and work, free of prejudice and discrimination, with all the essential freedoms enjoyed by other members of our organisations and the broader community.

The rights and liberties of all individuals are sacrosanct. They are essential in the creation of a healthy, harmonious and open society.

An equitable society, free of discrimination, also allows all employees to function at their best. Australia is a robust democracy however, we support seeing it treat all its citizens equally.

Legalised discrimination in one area allows discrimination to flourish in all areas.

Globally, over twenty countries have passed laws to allow same sex marriage, including countries that are culturally similar to ours like New Zealand, the United States of America, Canada, and Great Britain. These countries did so with lower support for marriage equality than Australia is seeing right now.

On May 22nd, the Republic of Ireland held a referendum to sanction same sex marriage. A Yes vote was supported by the Government, all major political parties and the voters themselves.
On June 26th, the U.S. Supreme court returned a judgement in favour of legalising same sex marriage across all 50 states.
These two events see Australia isolated amongst countries with English as a first language.
Not only is marriage equality the only truly fair option, it is also a sound economic option given, that a happy workforce is a productive one.

To remain competitive and to attract top talent globally organisations – and nations – must create a fair and respectful environment for all.

Equality in the workplace works; Discrimination does not.

We support the right for all our employees to have equal opportunities in life. We therefore support marriage equality.

The HR Dept have joined 789 other businesses in Australia in expressing corporate support for marriage equality, other businesses can sign up here http://www.australianmarriageequality.org/open-letter-of-support/

Brad Adams Sets Up On Sydney’s Lower North Shore

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North Sydney businessman Brad Adams has acquired the rights to expand a successful UK company, which provides outsourced HR advice and support for SMEs, across Australia.

Set up in Bristol in in 2002, the parent business now has more than 65 franchisees operating licences of The HR Dept in over 80 territories around the UK and Ireland, serving more than 6,000 SMEs.

Mr Adams, will be running his franchise of The HR Dept on the Lower North Shore area of Sydney. Mr Adams said business conditions across Australia were making The HR Dept’s offering – outsourced, specialist and expert HR advice and support on a retained or pay-as-you-go basis – relevant and attractive for SMEs.

“It’s a challenging time for small businesses across Australia,” he said. “Businesses owners are under pressure and good management of employees, compliance with labour laws, proper procedure from recruitment to terminations and all that lies between, is more important than ever.

“Legislation is changing, social media is revolutionising the way we do business and we operate under a complex industrial relations system in Australia with more than 120 Awards in place.

“Every business wanting to grow, restructure or even just consolidate, needs to be aware of the legislation. Through The HR Dept Lower North Shore I can offer the type of support you would receive from an in-house HR director but only when business owners need it and at a price SMEs can afford.

“It is easy for small business owners to dismiss the HR side of the business when things are running smoothly, but this can lead to costly mistakes and has the potential to have negative repercussions.”

Mr Adams has an extensive background in business management and transformation and an MBA from Macquarie Graduate School of Management.

The decision to set up his franchise was taken after taking time out to support his wife Suzanne through her successful treatment for breast cancer, during which time he realised that his professional future lay outside corporate life.

He said: “Going through something like that makes you reevaluate your priorities and I came to realise that corporate life didn’t appeal to me anymore. I found this opportunity to work with The HR Dept and from initial contact it was clear that there was an alignment of values and culture between us.

“It made the decision process pretty straightforward for both parties.

“It’s really refreshing to find a successful business which also recognises the value of a work-life balance – many of the franchisees in the UK business are former corporate HR directors who have decided, for a variety of reasons, to get out of big business and run their own operations.

Gemma Tumelty, managing director of The HR Dept in the UK, said: “It’s an exciting time for us and it’s great to be working with Brad in promoting our brand in a significant new marketplace.”

Pia Engstrom Sets Up The HR Dept Western Suburbs Perth

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A human resources expert from Perth has become the first businessperson in Australia to set up a local branch of a successful global HR franchise.

Pia Engstrom has launched The HR Dept Western Suburbs Perth from home in West Leederville, offering SMEs in her territory high quality outsourced HR advice and support.

She is the first in the state and the country to launch the brand, which currently serves more than 6,000 SMEs in the UK and Ireland after being set up the more than 15 years ago.

In a joint investment with the company in the UK, Sydney businessman Brad Adams has bought the Master Franchise to roll the model out across Australia.

Ms Engstrom brings more than two decades of corporate experience to her new role in Perth and is looking forward to developing a potent offering for SMEs in an area which reaches from North Fremantle to Scarborough and across from City Beach to West Perth.

Formerly an HR Senior Manager with a British multinational consultancy, engineering and project management company, she has worked with global businesses, family businesses and SMEs.

And she said business conditions across Western Australia were making The HR Dept’s offering – outsourced, high-level HR advice and support on a retained or pay-as-you-go basis – relevant and attractive for SMEs.

“It’s a challenging time for many businesses in Perth,” she said, “especially in the recovery from the economic downturn with the reliance we have here on mining and oil and gas.

“Businesses are under pressure and good management of employees, compliance with labour laws and proper performance of recruitment and dismissals is more important than ever.

 

“Legislation is changing, social media is revolutionising the way we do business and there is already a complex industrial relations system in Australia with more than 120 Awards in place.

“Every business wanting to grow or restructure needs to be aware of the legislation. Through the HR Dept Western Suburbs Perth I can offer the type of support you would receive from an in-house HR director but when you need it and a price SMEs can afford.

“It is easy for small business owners to dismiss the HR side of the business when things are running smoothly, but this can lead to costly mistakes and has the potential to have negative repercussions.”

Ms Engstrom has two children with her husband Darren, a water operations specialist with a global mining group.

She said the flexibility and independence of running her own business was more compatible with family life than a corporate role which meant late hours, regular travel and the cost of child care.

She said: “I have always wanted to be my own boss and when the opportunity to open a franchise with The HR Dept came up it seemed like the perfect opportunity.

“It’s an exciting time, setting up my own business, and it’s great to be at the cutting edge of a successful company as it launches into Australia.”

The HR Dept is originally a UK-based family business, which was set up by Sue Tumelty in 2002 and begun franchising in 2005. Today, it has a network of 65 Licensees operating independent HR businesses in 83 territories across the UK, Ireland and now Australia, providing more than 6,000 SMEs with a range of advice and support.

Mr Adams is a new market entry specialist with an extensive background in business management and transformation and an MBA from Macquarie Graduate School of Management. He said: “This is an incredibly exciting opportunity for me and my team as we establish The HR Dept as the go-to provider for outsourced HR advice and support for Australian SMEs.

“The brand already has significant presence nationwide with my franchise in North Sydney and Pia’s in Perth. I am delighted to have a franchisee of Pia’s calibre and experience setting up The HR Dept Western Suburbs Perth franchise.

“The HR Dept is a highly successful UK business and I am confident that the need from SMEs to deal with complex employment legislation in Australia is just as great as the need in the UK. Despite the differences in Australian HR regulations, the business will see similar success here also.”