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Professional Boundaries

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Overview

Throughout our careers we will all be faced at some time with an ethical dilemma. For those working in a community setting these dilemmas are often quite personal and at times it can be difficult to ascertain when our professional boundaries are crossed. This session will help you to set your boundaries and stay within them.

What is in this workshop?

  • Understanding how your own values influence your work
  • Defining your professional boundaries
  • Understanding the implications of “crossing the line”
  • The importance of maintaining your reputation
  • Strategies for maintaining your professional boundaries

What will attendees get out of this workshop?

Attendees will gain the knowledge and skills to:

  • Recognise  your professional and personal boundary limits;
  • Identify your own boundary issues;
  • Develop strategies for maintaining your boundaries.

Who should attend?

  • All those with direct client contact (and their managers).

Click here and apply to attend.

The Art of Effective Communication

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Overview

Effective communication is about more than simply an exchange of information. There’s the ability to understand the intent and emotions involved, being able to clearly convey a message and to listen in way that ensures the full meaning is received and that people feel heard and understood. All too often, when we try to communicate with others something goes astray. This is when misunderstandings, frustration and conflict can occur, causing problems in our working relationships (and beyond!). This interactive session will help you learn to communicate more clearly and effectively so you can deepen your connection with others, build trust, improve problem solving and teamwork and more generally enhance your social and emotional health.

What is in this workshop?

  • Being authentic
  • Non-verbal communication
  • Verbal communication
  • The art of writing
  • Conversations
  • Listening

What will attendees get out of this workshop?

Attendees will gain the knowledge and skills to:

  • Demonstrate your authenticity through communication
  • Identify common barriers to communicating effectively
  • Become an engaged listener
  • Improve how you read and deliver non-verbal communication

Click here to book your place.

Introduction to Change Management

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Overview

The pace of today’s world moves ever so quickly. To survive and thrive the organisations who succeed are those who best adapt to our changing landscape. An understanding of the change management process and how this sits with project management is essential for every Manager and project implementer to know.

What is in this workshop?

  • What is change Management and why?
  • Change and the Individual
  • Change Management on Projects
  • Change Management for Organisations
  • The benefits of Change Management
  • The golden rules to follow

What will attendees get out of this workshop?

Attendees will gain the knowledge and skills to:

  • Understand the importance of having a change management focus
  • Understand the impact of change on individuals and the organisation
  • Learn the beginnings of how to create positive change within your organisation

Who should attend?

  • Managers, Supervisors leading teams impacted by change and others responsible for implementing a change

Click here to book your place

An Introduction to Project Management

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Overview

We often have great ideas that we want to bring into the organisation that will change the way it operates or the services it provides. We bring about these changes to business as usual through projects. In order for a project to be successful it needs to be managed. This course will provide an overview on project management.

What is in this workshop?

  • What is Project Management and why?
  • A Project Management Structure
  • Project Management Elements
    • Business Case
    • Organisation
    • Quality
    • Plans
    • Risk
    • Change
    • Progress
  • Tools and templates to get you started
  • Agile v’s waterfall project management

What will attendees get out of this workshop?

Attendees will gain the knowledge and skills to:

  • Understand the importance of project management and when to use it
  • Understand the components that make up project management
  • Use simple tools and templates to help their projects be successful

Who should attend?

  • Those with responsibility for all or part of implementing changes into their organisation

Click here to book your place