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HR Service Levels

All businesses are different. Some are big, some are small, some only need ad hoc support and others require it on-going. Our support packages are designed to reflect this. Which one meets your needs?

Pay As You Go iconPay As You Go

Pay As You Go

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Expert Pay as You Go HR support, as and when you need it. For those one-off HR issues that require a professional’s opinion.

Our services are designed to help you achieve the result you want by telling you what you can do, not what you can’t. Whether it’s help with recruitment or redundancy or anything else a large corporate HR team could provide, The HR Dept can be of assistance, leaving you free to get on with growing your business.

These services are available on a Pay as You Go basis, providing small businesses with access to instant and affordable HR support directly from the experts on-site, by phone or by email.

HR Solution iconHR Solution

HR Solution

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Employment law continues to become ever more complex, the costs of getting it wrong have never been higher!

By subscribing to our HR Solution service , you’ll have access to unlimited HR advice and support via phone and email. SMEs can rarely justify the cost of a full time in-house HR presence, making outsourcing by far and away the best option.

With HR Solution you'll have access to expertly provided local HR support from a qualified professional, one that'll get to know your business and how you operate, all at a fraction of the cost of an in-house HR professional. Crucially, this service includes Employers Indemnity Insurance; through a wide-reaching policy that will pay the legal expenses of defending an employment claim or Fair Work investigation, as well as costs and damages awarded with respect to employment disputes.

So as long as you've followed our advice from outset you're covered against legal costs and potential awards.

HR Solution + iconHR Solution +

HR Solution +

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All the features of our HR Solution service, but with additional documentation included. It really is the full package for a business looking to outsource their HR.

You still get unlimited access to your local HR office for insured advice, but with HR Solution + your Contracts, Handbooks and Policies are all covered for a monthly fee.

Why is this so important? When a company takes on an employee you must agree terms & conditions, it is highly recommended you put this in writing along with your company policies (written by us).

Handbooks too are essential when taking on staff. They set out clearly "how things are done" where you work, and what's expected of your employees. These will be kept up-to-date regularly to reflect any changes in HR and employment legislation.

HR Solution+ provides the full package for a business looking to outsource their HR. Start

Flying Start iconFlying Start

Flying Start

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This is our package designed specifically for micro businesses taking on their first employees, giving you the peace of mind that you're legally compliant as you start to grow.

If you're a micro-business gearing up to take on your first staff member, rest assured we have the expertise to help you take the first leap. Whether you have 1 employee or 100, employment law still applies. So you need to make sure your HR is ready to go straight out of the blocks.

When taking a Flying Start package, you'll have access to a wide range of support with employment contracts, recruitment and much more.

This is the perfect first step to put your mind at ease when taking that first step into employing people.

HR Enhance iconHR Enhance

HR Enhance

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A higher level support service designed to support an already in-house HR team.

Whether you are starting to build an HR function from the ground-up, or you would just value some expert HR support, our HR Enhance service is there to help.

With HR Enhance, you'll have unlimited access to your local HR Dept with our advice line, saving you time and giving you access to the expertise you need to confidently make decisions.

With us you won't be alone with those difficult HR questions, you'll free up your own time to progress your role, and you'll be keeping your business safe by eliminating those employment law blind spots.

Employer Indemnity Insurance is included provided our advice has been followed from the outset.

Nationwide iconNationwide


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With offices in many locations across Australia you'll have a local HR professional ready in the right place and at the right time to advise, support and implement HR activities on the ground.

For large multi-site site organisations, carrying out HR functions on the ground isn’t easy. The central office HR team can find themselves spending more time on the road than actually getting through their workloads!

Thanks to The HR Dept's unique structure, we have a network of HR professionals across the country poised and ready to advise or attend-on-site to tackle your people problems. We expect to provide coverage across all major capital cities by October 2017. This saves your business money, reduces travel, and allows you to react much faster to urgent HR issues.